NOTICE TO APPLY CONSUMER RIGHTS OF WITHDRAWAL

Instruction

SVK Investments s.r.o., established Zochova 6-8, Bratislava, ID: 47 383 127, VAT: SK2023844339 , registered in OR BA I., vl.č. 91 581/B, odd Sro, phone number 02/20 91 04 04, e -mail: eshop@digitalgolf.com ( the ,,Seller,,)

about the exertion of the right of the customer to withdraw from the contract 

    1. The right to withdraw from the contract 

The customer is a natural entity who does not act with the seller within the range of the subject of their business activity when closing business contracts.

The customer has the right to withdraw from this contract gratuitously within 14 days.

The period of withdrawal from the contract expires after 14 days since you or a third person assigned by you with the exception of the forwarder takes the delivery.

When applying the right to withdraw from the contract, inform us about your decision to withdraw from this contract by means of an explicit declaration (e.g. a letter sent by mail to: SVK Investments s.r.o., Zochova 6-8, 811 03, Bratislava, Slovakia or e-mail to eshop@digitalgolf.com). For this purpose, you may use the sample form of the withdrawal from the contract following this instruction.

The period of withdrawal from the contract remains maintained provided you send a statement about the exertion of the right to withdraw from the contract before the period of withdrawal from the contract expires.

    2. Consequences of the withdrawal from the contract 

After the withdrawal from the contract, all payments covered by you with regard to the conclusion of the contract shall be refunded, mainly the cost of acquisition including the expenses on the delivery of the goods to you. This does not refer to additional expenses provided you have chosen a different way of delivery such as the cheapest way of delivery we offer. The payments shall be refunded without any unnecessary delay within 14 days, at most, since your announcement about the withdrawal from this contract has been delivered. Their recovery shall be realized by the same way you have used in case of your payment unless you have expressly disagreed with another way of payment and it shall be realized without any additional charges.

The payment for the purchased goods shall be refunded to the purchaser only after the goods is returned back to the address of the seller.

In relation to the delivery of the goods, we consider it necessary to inform you that, in case of the withdrawal from the contract, the goods may be sent back or returned to our address during our opening hours within 14 days, at most, since the exertion of the right to withdraw from the contract. The period is considered as maintained provided the goods is sent before the 14-day period expires. Direct expenses on the return of the goods shall be handled by you.

You shall be responsible for any depreciation of the value of the goods as a result of the manipulation with it in a way different than is necessary to discover the character, qualities and functionality of the goods. 

    3. The withdrawal from the contract by the purchaser (a consumer or an entrepreneur) in case of contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalized. The right to cancel does not apply to the following kind of contracts:

  • Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.
  • Contracts for the supply of goods which are liable to deteriorate or expire rapidly.
  • Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • Contracts for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
  • Contracts for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.
  • Contracts for the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications.


The written acceptance of the custom order by the seller is understood as the sending of an email to the purchaser.

A sample form of the withdrawal from the contract

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